Shipping policy

Shipping Policy

Thank you for choosing to shop with us! We are committed to providing you with a seamless and satisfactory shopping experience, including timely shipping and delivery of your orders. Please review our shipping policy below:

  1. Processing Time: Upon receiving your order, our team will process and prepare it for shipment within 2-3 business days. This includes verifying the order details, product quality checks, packaging, and labeling.

  2. Shipping Methods: We offer standard shipping for all orders under $100 pay a flat rate of $9.00 USD. Our preferred shipping carriers are USPS, FedX, UPS, who have a proven track record of reliable and efficient delivery services.

  3. Estimated Delivery Time: Once your order has been processed, it will be shipped out promptly. Estimated delivery times are typically 5-7 business days. Please note that these delivery times are estimates and can be subject to occasional delays due to unforeseen circumstances such as weather conditions or other external factors.

  4. Shipping Confirmation and Tracking: Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. This will allow you to track the progress of your package and estimate the delivery date. Please note that tracking information may take up to 24 hours to be updated by the shipping carrier.

  5. Shipping Rates: We offer flat-rate shipping for all orders. The shipping cost is $9.00 for USA.

  6. International Shipping: At this time, we only ship within the USA. We apologize for any inconvenience caused and appreciate your understanding.

  7. Order Tracking and Support: If you have any questions or concerns regarding the status of your order, please contact our customer support team at 217-619-2468. We are here to assist you and ensure a smooth delivery process.

  8. Address Accuracy: Please ensure that you provide us with accurate and complete shipping information during checkout. We are not responsible for lost, stolen, or delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

  9. Delivery Issues and Lost Packages: In the rare event that your package is lost or damaged during transit, we apologize for the unfortunate event but are not held responsible for replacing items.

  10. Holidays and Peak Seasons: During holidays and peak shopping seasons, there may be slight delays in order processing and delivery due to increased demand. We appreciate your patience and understanding during these times.

We strive to provide excellent customer service and ensure that your orders are delivered to you in a timely manner. If you have any further questions or inquiries regarding our shipping policy, please don't hesitate to reach out to us. Happy shopping!